{"id":4248,"date":"2019-06-25T15:05:50","date_gmt":"2019-06-25T15:05:50","guid":{"rendered":"http:\/\/new.dogaparts.es\/garantie\/"},"modified":"2020-08-07T10:44:10","modified_gmt":"2020-08-07T10:44:10","slug":"garantie","status":"publish","type":"page","link":"https:\/\/www.dogaparts.es\/fr\/garantie\/","title":{"rendered":"Garantie"},"content":{"rendered":"[vc_row type=\u00a0\u00bbfull_width_background\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb top_padding=\u00a0\u00bb7%\u00a0\u00bb bottom_padding=\u00a0\u00bb7%\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbpadding-2-percent\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb2\/3″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][toggles style=\u00a0\u00bbminimal\u00a0\u00bb accordion=\u00a0\u00bbtrue\u00a0\u00bb][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbGarantie\u00a0\u00bb][vc_column_text]Tous nos produits sont test\u00e9s dans notre centre technique situ\u00e9 \u00e0 Abrera. Les produits DOGA ont 2 ans de garantie \u00e0 partir du montage: l\u00e8ve-vitres, \u00e9lectroventilateurs, v\u00e9rins \u00e0 gaz, r\u00e9servoirs, balais… Dans le cas o\u00f9 le produit pr\u00e9senterait un d\u00e9faut de fabrication tout en \u00e9tant sous garantie et celui-ci n’ayant pas \u00e9t\u00e9 provoqu\u00e9 par un mauvais montage ou par une mauvaise manipulation, les clients seront couverts par la garantie et par le support de DOGA.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbProc\u00e9dure de retour\u00a0\u00bb][vc_column_text]Quand le client aura 3 pi\u00e8ces sous garantie ou plus, il pourra contacter DOGA Parts qui viendra r\u00e9cuperer les pi\u00e8ces par ses propres moyens. Pour cela, vous pouvez vous addressez \u00e0 laura.jimenez@dogaparts.es ou bien appeler au tnum\u00e9ro de t\u00e9l\u00e9phone +34 93 775 69 62, en indiquant le nombre de pi\u00e8ces ou de paquets, ainsi que l’addresse et l’horaire de votre soci\u00e9t\u00e9. Le d\u00e9lai habituel de ramassage est normalement de 48 heures. Dans le cas o\u00f9 vous auriez moins de 3 pi\u00e8ces, vous avez l’option de l’envoyer \u00e0 Doga par vos soins.
\nVous trouverez ci-dessus le formulaire de garanties. Il est tr\u00e8s important de compl\u00e8ter le formulaire correctement et de l’envoyer avec les pi\u00e8ces pour g\u00e9rer les garanties. Une fois les pi\u00e8ces re\u00e7ues avec le formulaire rempli, notre service technique r\u00e9alisera l’inspection des pi\u00e8ces et sa r\u00e9solution.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbR\u00e9solution de garanties.\u00a0\u00bb][vc_column_text]Le d\u00e9lai habituel d’une r\u00e9solution de garantie sera de 30 jours ouvrables.[\/vc_column_text][\/toggle][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbConditions\u00a0\u00bb][vc_column_text]Toute pi\u00e8ce ayant \u00e9te manipul\u00e9e ou ne pr\u00e9sentant pas l’\u00e9tiquette du fabricant ne sera pas accept\u00e9e, et sera donc consid\u00e9r\u00e9e hors garantie.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][vc_column column_padding=\u00a0\u00bbpadding-2-percent\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb1\/3″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbB2B TecCom\u00a0\u00bb font_container=\u00a0\u00bbtag:h5|font_size:16|text_align:left|color:%230a0a0a\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1551874880143{margin-bottom: 40px !important;}\u00a0\u00bb]DOGA est int\u00e9gr\u00e9 sur la plateforme B2B TecCom. Pour g\u00e9r\u00e9r avec nous toutes vos commandes \u00e0 travers du TecCom, nous vous prions de contacter \u00e0 mar.checa@dogaparts.es[\/vc_column_text][nectar_btn size=\u00a0\u00bblarge\u00a0\u00bb open_new_tab=\u00a0\u00bbtrue\u00a0\u00bb button_style=\u00a0\u00bbsee-through-3d\u00a0\u00bb color_override=\u00a0\u00bb#dd3333″ url=\u00a0\u00bbhttp:\/\/new.dogaparts.es\/wp-content\/uploads\/2019\/03\/FORMULARIO-DE-GARANTIAS.pdf\u00a0\u00bb text=\u00a0\u00bbFormulaire garanties\u00a0\u00bb][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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Doga Parts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dogaparts.es\/fr\/garantie\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie\" \/>\n<meta property=\"og:description\" content=\"[vc_row type=\u00a0\u00bbfull_width_background\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb top_padding=\u00a0\u00bb7%\u00a0\u00bb bottom_padding=\u00a0\u00bb7%\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3″ shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbpadding-2-percent\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb background_color_opacity=\u00a0\u00bb1″ background_hover_color_opacity=\u00a0\u00bb1″ column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb width=\u00a0\u00bb2\/3″ tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][toggles style=\u00a0\u00bbminimal\u00a0\u00bb accordion=\u00a0\u00bbtrue\u00a0\u00bb][toggle color=\u00a0\u00bbDefault\u00a0\u00bb title=\u00a0\u00bbGarantie\u00a0\u00bb][vc_column_text]Tous nos produits sont...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dogaparts.es\/fr\/garantie\/\" \/>\n<meta property=\"og:site_name\" content=\"Doga Parts\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-07T10:44:10+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dogaparts.es\\\/fr\\\/garantie\\\/\",\"url\":\"https:\\\/\\\/www.dogaparts.es\\\/fr\\\/garantie\\\/\",\"name\":\"Garantie - 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